Case Studies

How do we make sure all our investigators have access to each other’s data while in the field, not connected to the internet?   (Insurance fraud investigative team)

System of replicated databases on multiple laptops, sharing the same set of data, documents, document images and audio recordings, able to sync with a click.

Result: Comprehensive data for all cases, in each investigator’s hand.  Reduced frustration; increased collaboration. (And a $62 million payoff.)

Well into the 1990s, a paper-based internal process was the mechanism by which this bakery’s large variety of award-winning products, fresh-baked at their main location, was ordered, produced and delivered daily to all their stores. While the system worked well, it was labor-intensive and inflexible.

Result: The new multi-user Order and Production Database is accessible from all store locations, facilitating instant communication of orders and sales data, conversion of order quantities into production quantities, easy updates to product offerings, customer records and baking schedules, and automatic generation of packing lists, invoices and up-to-the-minute critical business reports.

It seems like our telephone-recruiting process could be a lot more efficient. As it stands, everything is on paper, hard to track and manage.   (Market research services company)

Create a user-friendly paperless multi-user database application that puts everything in front of the recruiters electronically, and allows for real-time management and reporting.

Result: Increased satisfaction for employees, management and clients. (And a competitive edge.)